Privacy Policy

Data Collection

• Personal Information

  We collect personal data you provide (e.g. when registering or purchasing). This may include name, email, postal address, phone number, date of birth, gender, payment details, and any information you upload (photos, documents). For example, astrology apps require gender, birth date, birth time and birth place.

• Sensitive Personal Data

  We may collect sensitive data if required by law or service (e.g. government ID numbers for verification, health data only if relevant). We obtain explicit consent before collecting such data.

• Technical / Usage Data

  We automatically collect data about your usage (app or website activity), device and browser identifiers (IP address, device ID, OS, cookies). This may include pages viewed, clicks, search queries, and error logs.

• Cookies and Tracking

  We and our partners use cookies and similar technologies to enhance the user experience, analyze trends, and for security. Cookies enable remembering user preferences and login states. Users can control cookies via browser settings.

How We Use Your Data

• Service Provision

  Personal data is used to provide our services — e.g. generating kundli, matching you with others, generating horoscopes, sending confirmations and technical support.

• Improvement and Research

  We analyze usage and feedback to improve our products (e.g. using analytics or AI/ML to enhance recommendations).

• Communication

  We may use your contact details to send service-related notifications and, with consent, marketing messages about similar services/products, promotions or new features. Marketing emails or SMS will include opt-out instructions.

• Legal Compliance

  We use data as needed to comply with legal obligations (tax, accounting, regulatory requirements) or to prevent fraud and enforce our Terms.

Data Sharing and Disclosure

• With Other Users

  If our service is social (e.g. matchmaking), certain profile information may be visible to other users by default. We respect your privacy settings to limit visibility of contact details or sensitive info.

• With Service Providers

  We may share data with third-party vendors who support our operations (payment processors, cloud hosting, analytics, customer support). They process data on our behalf under contractual obligations to maintain confidentiality and security.

• With Law Enforcement

  We will disclose personal data to comply with lawful requests (court orders, investigations) or to protect rights, safety, or property, as permitted by law. All disclosures follow legal process.

• No Selling of Data

  We do not sell or rent personal information to third parties for their marketing.

International Data Transfers

We store and process data primarily in India, but may transfer it to other countries (e.g. service providers abroad) for business purposes. When transferring data outside India, we will ensure legal safeguards (such as standard contractual clauses or adequacy standards) to protect your data. For EU/UK users, any cross-border transfers comply with GDPR requirements.

Data Retention

We retain personal data only as long as needed for the purposes outlined here or as required by law. Once data is no longer needed, we securely delete or anonymize it. For example, if you withdraw consent or close your account, we will erase your personal data unless retention is legally required.

Security

We implement reasonable technical and organizational measures to protect your data. This includes encryption of sensitive fields (e.g. payment information), access controls, and secure networks. However, no system is impenetrable. In the event of a security breach, we will notify affected users and relevant authorities as required by law.

Children's Privacy

We do not knowingly collect data from children under age of 18 without verified parental consent. We explicitly prohibit behavioral tracking or targeted advertising to children. Parents/guardians must consent before a minor's data is processed. If we learn we have collected a child's data without consent, we will delete it.

Your Rights and Choices

You have rights over your personal data under applicable laws:

• Access / Correction

  You may access or update your information via your account. For formal requests (e.g. GDPR data subject access), contact our Data Protection Officer at omniwainhq@gmail.com.

• Consent Withdrawal

  Where processing is based on consent, you can withdraw consent anytime (with the same ease as giving it). After withdrawal, we will delete or cease using that data unless we have another lawful basis.

• Deletion / Erasure

  You can request erasure of your data (subject to legal exceptions). In e-commerce transactions, please note we may keep transaction records per tax laws.

• Object to Processing

  You may object to certain processing (e.g. marketing or profiling) and we will stop if there is no overriding legitimate interest.

• Opt-Out of Marketing

  You can unsubscribe or opt out of marketing messages at any time (we include opt-out instructions in communications).

• Do Not Sell (CCPA)

  California residents have the right to direct us not to sell their data. We do not sell data. If in the future we do, California residents will have an opt-out link.

• Breach Notification

  If there is a data breach affecting you, we will notify you as required by law (GDPR or India's DPDP) in a timely manner.

Cookies and Tracking

We use cookies, web beacons, and similar tools to recognize your device, remember settings, analyze traffic, and detect abuse. You may set your browser to block or alert you about cookies, but some site features may require cookies to function.

Changes to This Policy

We may update this Privacy Policy to reflect legal or business changes. When material changes occur, we will notify users (e.g. via email or website notice) in a clear manner. Your continued use of our services after changes implies acceptance.